Spokane Transit Authority

“… there are some off-the-shelf systems out there provided by Transit system CAD/AVL software providers, but none of them have the customized functionality or expandability that will make this system a long-term success."

-Chris Tohm | Web Services Manager, Spokane Transit Authority

Spokane Transit turned to Nanonation when the agency wanted to transform the rider experience at the Spokane Transit Authority Plaza in Spokane, Washington, by integrating fifteen state-of-the-art, 55-inch real-time display monitors with our innovative software and media players. The monitors are designed for long-term commercial use, offering unrivaled clarity, vibrant imagery, and enhanced visibility.

Teaming up with Spokane-based Zipline Interactive, Nanonation spearheaded the custom-built displays, revolutionizing how departure times and bus statuses are showcased. As a result, it’s creating an exceptional user experience that surpasses the Plaza and extends throughout Spokane Transit Authority’s vast bus system.

“The combination of our advanced software technologies with the new monitors has allowed us to craft an unparalleled user experience for our valued customers,” explained Chris Tohm, STA’s Web Services Manager.

The impact of this collaboration goes beyond the Plaza with strategically installed digital information displays throughout Spokane, Washington, and its surrounding urban areas – West Plains Transit Center, Spokane Community College Transit Center, Spokane Falls Station, Mirabeau Park & Ride, South Hill Park & Ride, Five Mile Park & Ride, and Eastern Washington University in Cheney.

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Thanks to Nanonation’s cutting-edge technology, finding departure information for your buses has never been easier. But that’s not all, STA is currently conducting a pilot program for on-bus signage that provides dynamic, real-time information to riders. Following a successful pilot, the plan is to install these screens on buses across the system. This implementation aims to enhance the experience of every single rider significantly.